The camera only works with 2.4Ghz. Before you try to connect the camera to your home WiFi, please make sure you do have an independent name for 2.4Ghz WiFi. If you have dual-band WiFi, you should have an independent name for 2.4Ghz WiFi. If both 2.4Ghz and 5Ghz have been combining to a single WiFi name, the camera can’t tell which one is which. If you are not so sure, you can send us the model number of your WiFi router.
The first method should switch off the camera’s WiFi hot spot. The second method should activate the camera’s WiFi hot spot.
Section 1 Activate the camera’s WiFi hotspot
The name of the camera’s WiFi hotspot starts with IPC_****. The below is the instruction to turn on the camera’s hotspot.
1.Please power up the camera and wait… until you hear the camera making the click sound.
2.Next, press the reset button three times (Video: https://youtu.be/LhqjA0BSYRU), wait for around one minute, and go to check your mobile phone’s WiFi setting. If the IPC_*** doesn’t appear, please turn off the phone WiFi and turn it on to have a new search. If you still don’t see the WiFi, please press three times again, but do it fast this time.
Section 2 Connect to camera’s WiFi hotspot
1.Log into the app. If you don’t want to register an account, please use local login at the bottom.
2.Next return to the WiFi setting of your mobile phone and connect the mobile phone to camera’s hot spot. The password is 1234567890
3.Now, switch off 3G/4G mobile data. Please go to verify the mobile phone is still connecting to the camera’s hot spot (IPC_****). Sometimes, the mobile phone will switch to your home WiFi automatically.
4.Now go back to iCSee app, and click + button on the top right screen. Next, click More to bring up all the hidden item. Please use the AP mode connection. If you are using the android phone, you suppose to see the live video from the camera now. If you are using the iOS, please click “AP direct connection”You will see the live video.
If you are seeing the error message after enter “AP direct connection”, please re-install the iCSee, and give all the permission to app. The WiFi is binding to the Geo service. You can remove the app after the camera has connected successfully.
5.Now tap the wheel setting on the top right screen, and choose
6.Next, please choose the router mode and select the 2.4Ghz WiFi from the list and input the password of our hoem WiFi. If home WiFi is dual band router, you should separate the 2.4Ghz WiFi from 5.8Ghz WiFi, otherwise, the camera can’t tell which one is WiFi. The camera doesn’t work with mesh WiFi which can’t separate the 2.4Ghz WiFi..
7.Click confirm on the bottom, the camera will turn off the hot spot and try to connect to your home WiFi. Once you see the spinning come up, the camera has been connected to your home WiFi successfully.
8.Now you suppose to see the interface to add the password to the camera. It is important to mark down this password. You will need this password to login the camera from other devices or sharing the camera.
9.However, if you see the spinning never end or error message. You can close the app and login the app again. Click the + button and click More. Please choose the ‘Add the device in the same router’this time. If the mobile phone didn’t return to same WiFi, the app may has issue to link the camera, but the camera has been connected to the home WiFi already. Use ‘add device in the same router’will discover the camera in the same router.
10.Now you can turn on the 3G/4G mobile data again.