Once the software connect to the camera successfully, you should see the live video. If you see the camera in the list, but no live video, please right click the name of the camera, and choose the main stream. The software will start receiving the video from the camera. Let’s take Mac software for example below.
You should find the split view at the bottom which allow you to watch multiple cameras at the same time.
Double click the video provide you the single camera views.
Once the top right screen you can click the headset icon to hear the audio from the camera.
The software doesn’t support recording to the Mac Machine. Only the windows software support video recording.