Return for Refund
You can return your product within 30 days of receipt of the product for a full refund. Pack up the product using original packaging as much as possible, return the product and all the original accessories to us. We will ask you to pay for the shipping costs. The refund will be processed as soon as possible, usually within 3 working days after we receive the return products.
Return for Exchange
If you need to replace the product, please contact us as soon as possible. In some cases, if a part of the product is at fault, we will send an accessory for free to solve this problem.
If you want to exchange products, we will use your original delivery method for replacement after we receive the product. We will ask you to pay for the postage.
The return for exchange is available within 30 days of receipt of the product.
Warranty Period to Return the Product
If your product becomes defective within the 3-year warranty period, you can contact us. We will provide you a solution without involving sending back the product. If we find it is unable to fix the defect, we will initial ‘return for exchange’.